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Lyn Buchanan's CRV

Monitors CAT

Whether the monitor has background knowledge of the site or not, there are almost as many times during a session when the monitor's NAG jumps to a conclusion and yells, "I know what it is!" If the monitor is not able to set aside these impressions, the session should be stopped. If it is not, the monitor will begin injecting cues, leading statements and/or physical mannerisms into the session which will lead the viewer to find what the monitor wants to hear.